the latest update screwed up 30+ clients

Dee Ferdinand

• January 17, 2025 03:33

Major Bug, can't roll out the latest working version and the new version screwed up most of the sites and the final sites. the wordpress pro latest version screwed things up ! 

This also works on 30+ sites 
https://christinemonteiro.com/
https://adhyapictures.com
https://jgfriedchickenid.com 

0

• 

  Ariel H.

  • January 17, 2025 14:25

  Hi Dee,

  Thank you for contacting us.

  To help us understand and resolve the issue you're facing, could you please confirm that you're using the most up-to-date versions of Brizy and Brizy Pro?

  

  If the issue continues, please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/23986964559762
  WordPress Admin URL:
  Username:
  Password:

  Before granting us access, we strongly recommend creating a full backup of your website as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Dee Ferdinand

  • January 18, 2025 03:57

  I revert to 2.6.3 that seems solve the problem. I think you guys should look into 2.6.4 is a failure update and really cause major headaches

  0
• 

  Ariel H.

  • January 20, 2025 09:09

  Hi Dee,

  Thanks for sharing your experience. We’re currently looking into the issues with version 2.6.4 and consolidating feedback to address the concerns.  

  I’m glad reverting to 2.6.3 worked for you. If you notice anything else or have more details to share, feel free to let us know.  

  We appreciate your patience and understanding.

  Best regards,  
  Ariel H.  

  0

Please sign in to leave a comment.