Lost all contents of page

Yusuf Shamsi

• January 16, 2025 19:50

Hi,

I had created a page and published it, last time I signed in it was there I've clicked on the exact same page and reloaded it and absolutely everything has been lost except for the header and the footer. I remember saving it multiple times as this is a page that I had worked on over a couple of weeks.

Please help.

Yusuf

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  Ariel H.

  • January 17, 2025 12:52

  Hi Yusuf,  

  Thank you for reaching out to us.  

  Could you please provide us with the 'Project Name and Preview URL' from your Brizy Cloud Dashboard so we can investigate this issue further? 

  

  We look forward to your reply.  

  Kind regards,  
  Ariel H.  

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  Yusuf Shamsi

  • January 17, 2025 20:15

  Hi Ariel,
  
  The project is called Dental Sleep South Wales and the page is called Patient Journey, the preview link is https://kiwi672d3a90.brizy.site/ as I haven't connected it to an external domain yet. Majority of the pages are in draft mode - except the homepage and patient journey page which was published. 

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  KC George

  • January 20, 2025 15:46

  Hello Yusuf,

  We are looking into the possibility of recovering the lost page. We will let you know when we have an update. 

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