Hambuger menu, map, sliders and other functions stop working

Isain Pena

• January 16, 2025 04:19

hi, i hope i can get some help here, i updated my site header, on builder everything seems find, but once i test it on live the hamburger menu on the mobil doesnt show, map and sliders also doesnt show more than 1 image.

https://tequilastaqueria.net/livermore_ave
this is one of the pages with the problem

im using

Brizy: Version 2.6.7
Brizy Pro: Version 2.6.4

Theme Blocksy: 2.0.84

i have already tried to unistall all plugins and themes

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• 

  Ariel H.

  • January 16, 2025 08:49

  Hi Isain,

  We apologize for the inconvenience caused by the recent updates. Our team is actively working to resolve these issues, and we appreciate your patience.

  In the meantime, please roll back to the following versions to address the issues until we are able to roll out a fix. 

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Follow the below procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
  4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

  If you encounter any issues during this process, feel free to reach out for further assistance.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 16, 2025 11:41

  Hi Isain,

  We’ve recently released an update to address the issue. Please ensure you have the following versions installed and let us know if the problem persists.  

  

  Best regards,
  Ariel H.

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  Isain Pena

  • January 16, 2025 16:00

  hi Ariel H. i did the update on brizy and everything is working fine!
  thanks for the support!

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  Mercedes Estevez

  • January 17, 2025 20:49

  I'm having the same issue with any images I'm displaying on my website as full sized images but can't even go to put them in smaller because it keeps saying unable to load files or smth like that. I've tried all the fixes including deleting the plug in and going back to an earlier version, I've tried rebooting my machine, turning off the caching, clearing the cache, changing the theme, nothing is working. Why am I paying for a pro builder that's not working :( 

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  KC George

  • January 20, 2025 07:36

  Hello Mercedes,

  We apologize for the inconvenience. We will take a look at your project with the access you have given to Denis and will fix those issues.  

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