Sliders are not working!
So I had a similar issue a long time ago and it kinda solved itself back then but it didn't happen now. Sliders are not working. It only shows the first slide as a static picture. In edit mode it works fine but in front-end it's not working at all.
All plugins are up to date and I tried to deactivate all plugins as well. Nothing changed.
This is the page www.oabniteroi.org
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Hi Vivian,
We apologize for the inconvenience. Could you please try rolling back to the following versions to check if it resolves the issue? The recent update introduced some issues, and our developers have already been notified.
Brizy 2.6.4 : https://jmp.sh/hTF2g1V8
Brizy Pro 2.6.3 : https://jmp.sh/3FPsswmyFollow the below procedure to roll back.
1. Deactivate and delete Brizy Pro
2. Deactivate and delete Brizy
3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3If you encounter any issues during this process, feel free to reach out for further assistance.
Best regards,
Ariel H.0 -
Hi Vivian,
We’ve recently released an update to address the issue. Please ensure you have the following versions installed and let us know if the problem persists.
Best regards,
Ariel H.0 -
Hi! The update (2.6.8) didn't solve the issue, but rolling back to 2.6.4 did. Thank you!
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Hi Vivian,
Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
Community Post link: https://support.brizy.io/hc/en-us/community/posts/23960114250514
WordPress Admin URL:
Username:
Password:As a precaution, we recommend creating a full backup of your site.
Best regards,
Ariel H.0
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