Carousel element not showing on live web page

Sportsman Creative

• January 15, 2025 23:44

From brizy editor, everything appears totally normal, but on the front end of the site, the element is completely missing. Pics of both instances attached. Any advice?

 

Thanks!

 

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  Ariel H.

  • January 16, 2025 10:48

  Hi Jordan,

  We apologize for the inconvenience. Could you please try rolling back to the following versions to check if it resolves the issue? The recent update introduced some issues, and our developers have already been notified.

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Follow the below procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
  4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

  If you encounter any issues during this process, feel free to reach out for further assistance.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 16, 2025 11:35

  Hi Jordan,

  We’ve recently released an update to address the issue. Please ensure you have the following versions installed and let us know if the problem persists.  

  

  Best regards,
  Ariel H.

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  Sportsman Creative

  • January 17, 2025 04:42

  Thank you guys so much, all resolved!

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