WP claims Brizy 2.6.7 update caused site fatal error
Hi –
I just updated one of my sites from Brizy and Pro to 2.6.7 and 2.6.4. The site appears to be fine. It's a simple one at the moment. But, the email from WP says the following:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Brizy.
First, visit your website (https://studiosix.salon/) and check for any visible issues. Next, visit the page where the error was caught (https://studiosix.salon/wp-admin/admin-ajax.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://studiosix.salon/wp-login.php?action=enter_recovery_mode&rm_token=rXzcTIqelQ9fp4qenrFjUj&rm_key=unfa6GNG3an7LsPgZlqyw8
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.7.1
Active theme: Storefront (version 4.6.0)
Current plugin: Brizy (version 2.6.7)
PHP version 7.4.33.8
Error Details
=============
An error of type E_ERROR was caused in line 89 of the file /www/wp-content/plugins/brizy/editor.php. Error message: Uncaught Error: Class 'Brizy_SystemChecks' not found in /www/wp-content/plugins/brizy/editor.php:89
Stack trace:
#0 /www/wp-content/plugins/brizy/editor.php(31): Brizy_Editor->__construct()
#1 /www/wp-content/plugins/brizy/brizy.php(53): Brizy_Editor::get()
#2 /wordpress/wp-includes/class-wp-hook.php(324): brizy_load('')
#3 /wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /wordpress/wp-settings.php(562): do_action('plugins_loaded')
#6 /www/wp-config.php(117): require_once('/wordpress/wp-s...')
#7 /wordpress/wp-config.php(5): require('/www/wp-config....')
#8 /wordpress/wp-load.php(50): require_once('/wordpress/wp-c...')
#9 /wordpress/wp-admin/admin-ajax.php(22): require_once('/wordpress/wp-l...')
#10 {main}
thrown
-
Hi Jeff,
We apologize for the inconvenience. Could you please try rolling back to the following versions to check if it resolves the issue? The recent update introduced some problems, and our developers have already been notified.
Brizy 2.6.4 : https://jmp.sh/hTF2g1V8
Brizy Pro 2.6.3 : https://jmp.sh/3FPsswmyFollow the below procedure to roll back.
1. Deactivate and delete Brizy Pro
2. Deactivate and delete Brizy
3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3If you encounter any issues during this process, feel free to reach out for further assistance.
Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment