Skip to main content

Website broke Version 2.6.4 |

Comments

3 comments

  • Thomas Mocny

    I’m reaching out regarding some critical issues I’m facing with the website lobispace.com. I’ve encountered the following problems:

    1. Embeds Not Working: All embedded codes on the site are not functioning as expected.
    2. Menu Issues: The site’s main menu is disappearing and does not display correctly.
    3. Mobile Menu: The mobile menu is completely non-functional.
    4. Admin Mode: The website seems to work fine only when I log in as an admin, but even in admin mode, the menu still doesn't work properly.

    This is causing significant disruptions to the user experience, and I’m unsure of what’s going on. Could you please look into this urgently and let me know what needs to be done to resolve these issues?

    Your prompt assistance would be greatly appreciated.

     

    0
  • Ariel H.

    Hi Thomas,

    We apologize for the inconvenience. Could you please try rolling back to the following versions to see if this resolves the issue? We’ve received similar reports, and our developers are already working on a fix.

    Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
    Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

    Follow the below procedure to roll back.

    1. Deactivate and delete Brizy Pro
    2. Deactivate and delete Brizy
    3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
    4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

    If you encounter any issues during this process, feel free to reach out for further assistance.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi Thomas,

    We’ve recently released an update to address the issue. Please ensure you have the following versions installed and let us know if the problem persists.  

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.