Menu missing

Thomas Bonde

• January 15, 2025 17:02

Hi,

Out of nowhere the menu on my clients site is gone. Have tried to disable all plugins, replace the header and delete and replace but nothing seems to work.

https://superbaggi.dk/

Hope you can help.

Thomas

1

• 

  Ariel H.

  • January 16, 2025 08:14

  Hi Thomas,

  We apologize for the inconvenience caused by the recent updates. Our team is actively working to resolve these issues, and we appreciate your patience.

  In the meantime, please roll back to the following versions to address the issues until we are able to roll out a fix. 

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Follow the below procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
  4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

  If you encounter any issues during this process, feel free to reach out for further assistance.

  Best regards,
  Ariel H.

  0
• 

  Petit Lea

  • February 25, 2026 10:38

  Hello, ive the same problem with the menu. 
  What is the solution ?

  0
• 

  Ariel H.

  • February 25, 2026 10:55

  Hi,

  Thank you for contacting us.

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/23954541830930
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

  0
• 

  Ariel H.

  • March 05, 2026 09:15

  Hi,

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

  0

Please sign in to leave a comment.