Custom icon upload not working

Lukas Holschuh

• January 15, 2025 14:18

Hit here,

I'm trying to upload a custom icon but I can't seem to get it to work. Once uploaded, it adds a blank icon with nothing in it.

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  Ariel H.

  • January 15, 2025 14:42

  Hi Lukas,  

  Thank you for contacting us.

  To help us investigate the issue, could you please send the custom icon you're trying to upload to communitysupport@brizy.io? Kindly include this reference number in the subject line of your email: 23950050188690.  This will allow us to replicate the issue and possibly offer a solution.

  Looking forward to your response.  

  Best regards,  
  Ariel H.  

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  Ariel H.

  • January 16, 2025 12:46

  Hi Lukas,  

  Apologies for the delay in getting back to you. I was able to replicate the issue on my end. I’ve escalated this to our senior support team so it can be addressed in one of the upcoming updates.  

  Kind regards,  
  Ariel H. 

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