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Contact form: Email in brizy wordpress plug-in isn't working.

Sajida Chogule

Hello 

I have been trying to test the contact form for my client. But the contact form isn't working. This is what I have filled. Please help. I have tried a lot of things but nothing is working.

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Date Votes
  • KC George

    Hello Sajida,

    Kindly follow these guidelines

    • The "Email To" and the "From Email" addresses must be different. 
    • "Email To" is the address where you want to receive the email notification every time someone fill up the form.
    • The "From Email" can be something like contact-form@websiteURL.com
    • Subject should not have {{ }}. Kindly specify a subject line like "Website enquiry", "Contact Form lead" or something similar
    • If you are using the Gmail option for sending email notifications, your username must be a Gmail address and the Password must be your Google App Password.

    Kindly follow the procedure at https://support.brizy.io/hc/en-us/articles/360044216151-Email-notification-via-Gmail to generate Google App Password. 

    After following all of the above recommendations, if you are unable receive email notifications in your Inbox, kindly share with us the URL of the page where you are experiencing this issue and we will take a look.  

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