Duplicated to Pro Error.

Daniel Ng

• January 09, 2025 10:48

https://dashboard.weby.studio/projects/21848361/editor/page/6577040 The above project we duplicated from other user which in Pro version but after duplicated to this new client which also published with own domain it became free version, some of the features in Pro can't display and the Pro elements can't be access. Please check. Regards Kelvin Ng

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  KC George

  • January 09, 2025 11:41

  Hello Daniel

  Pro features are activated on your project https://www.k-kai.com/. Custom domain publishing and access to Pro elements are enabled on this project. I could not understand what you mean when you said "it became free version, some of the features in Pro can't display and the Pro elements can't be access". Can you elaborate?

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  Kelvin Ng

  • January 10, 2025 07:56

  
  
  Hi, Thanks for replied
  
  Below is the screenshot of the problem, the site already publish online with own domain.
  but when go to editor page, PRO elements is blocked.
  
  Regards
  Kelvin
  
  
  

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  KC George

  • January 10, 2025 09:52

  Hello Kelvin,

  Daniel's is a free account without a Pro plan. Hence the project does not have access to Pro features. If you clone the project to an account with a Pro plan, Pro features will be available in the project  

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