Problem Publishing site

Taylor Morris

• January 09, 2025 03:44

Can you please help us publish my student's website?
We dont know what is wrong with it. Thank you
Email address is : staythful@gmail.com

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  KC George

  • January 09, 2025 06:18

  Hello Taylor,

  Your student needs to update the CNAME record added to his domain name at GoDaddy. The current CNAME record is. 

   

  Kindly request your student to update the CNAME record following the procedure at https://www.godaddy.com/en-in/help/edit-a-cname-record-19237 The CNAME value needs to be changed from "staythful.com" to "caimandc740607.proxbnb.com"  The A Record and the CNAME record should look like this.

  

  After changing the CNAME record, if the SSL issue persists, kindly get back to us. We will install the SSL certificate. 

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  Abezyl Coyoy

  • January 10, 2025 13:56

  Hi Thank you for the response. I copied the records you suggested. but it still isnt working. should I wait for 48 hours? or could you proceed with the SSL Certificate? Thank you so much

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  KC George

  • January 10, 2025 14:23

  Hello Abezyl,

  We have fixed the SSL issue with https://www.staythful.com. Kindly check.

  

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