Critical error in the contact page, then in the whole site after update

Gera Ligorria

• January 06, 2025 19:14

Hi, I was receiving a critical error when I go to the contact page (https://dulceschicoana.com.ar/contacto) 
after update the plugin the whole site is inaccesible.

Can you help me please?

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  Ariel H.

  • January 07, 2025 12:49

  Hi Gera,  

  Thank you for reaching out.  

  After checking, it seems the issue is caused by the RankMath plugin. When it's disabled, the issue no longer occurs.  

  The plugin is currently disabled on your site. Please try replicating the issue on your end to confirm, and also consider reporting the issue to RankMath support so they can investigate and possibly offer a solution.  

  Best regards,  
  Ariel H.  

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  Gera Ligorria

  • January 07, 2025 13:50

  Hi Ariel,
  Thank you very much! When i made the tests, I deactivated Brizy and the error disappeared... Now I activated again RankMath and it's working.. really weird. 

  Thank you!

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