Shopify - Brizy Product Variant

Farah Faqir

• January 06, 2025 16:20

I'm currently using Brizy in Shopify. Everything is working well but when I try to set up the Variants it won't apply the formatting to the dot selection. It only works for the dropdown which you can see below.

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  Ariel H.

  • January 07, 2025 16:00

  Hi Farah,

  Thank you for reaching out. I’ve asked a team member to look into this, and I’ll get back to you as soon as I have an update.

  My apologies for the inconvenience.

  Best regards,  
  Ariel H.

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  Farah Faqir

  • January 07, 2025 16:59

  Hi Ariel,

  Thanks for getting back to me. I shall await an update. Thanks for getting the team to look into this!

  Farah

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  Ariel H.

  • January 09, 2025 08:31

  Hi Farah,  

  Thank you for your patience. Addressing this issue may take a bit more time. I’m currently coordinating with our senior support team and will update you as soon as I receive any new information. In the meantime, please use the dropdown option for the product variant.  

  Best regards,  
  Ariel H. 

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  Farah Faqir

  • January 16, 2025 23:48

  Hi Ariel,

  I appreciate the update and can understand it may not be a quick fix. Thanks for keeping me updated, I'll use the dropdown for now and will keep an eye out for a follow-up.

  Thanks,

  Farah

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