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My hamburger mobile menu is not working

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6 comments

  • Ariel H.

    Hi Chetna,  

    Thank you for reaching out.  

    To address the issue, try temporarily increasing the padding of the global block or the block containing the menu element by 1 pixel. Save the changes, preview the front end, and see if this resolves the issue. If it works, you can revert the changes afterward. Additionally, make sure to purge any cache plugins to rule out caching-related problems.  

    Please give this a try and let me know the results.  

    Best regards,  
    Ariel H.  

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  • Srishti Goyal

    Hi 

    Thank you for your support. I tried, but it did not work.

    Can you please re-check and help.

    Warm Regards
    Chetna

    0
  • Ariel H.

    Hi Chetna, 

    Thank you for the update.

    Could you please provide us with temporary access to your WP Admin page so we can inspect your site? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/23713937839890
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Best regards,
    Ariel H.

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  • Srishti Goyal

    Namaste Ariel

    I have shared the details on the following ID: communitysupport@brizy.io

    Thanks
    Chetna

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  • Ariel H.

    Hi Chetna,  

    Thank you for your cooperation.  

    Upon checking, we found that there are over 100 display conditions in the heading block, which could be causing conflicts. If you're using this global header for all your pages, you’ll need to inspect the global header, remove any unnecessary display conditions, and ensure its included on all pages.  

    In the meantime, we’ve temporarily removed the global header from the homepage and replaced it with a standard header block to address the issue.

    If you have any further questions, feel free to let us know.  

    Best regards,  
    Ariel H. 

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  • Srishti Goyal

    Thank you so much for helping. It is working fine now.

    We will clean the display conditions as suggested.

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