Site not publishing after 48 hours and shows as connected

Samuel Carter

• January 03, 2025 21:57

Hello. My site www.idyllicintegrations.com is not publishing after 48 hours and shows as connected. It does not say "NOT FOUND" and still shows in GREEN for the "current data" field when viewing the custom domain option. The host is Squarespace domains, and everything looks good from their end. What could be causing the extra delays from Brizy's side on Brizy Cloud?

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  Ariel H.

  • January 04, 2025 08:04

  Hi Samuel,  

  Thank you for contacting us.

  Upon checking, your website appears to be functioning properly.  

  

  DNS propagation could take up to 48 hours to complete. If your domain isn’t resolving, ensure you’ve completed all the steps required to point it to Brizy Cloud. This involves adding an A record and a CNAME record. You can find detailed instructions here:  https://support.brizy.io/hc/en-us/articles/360041764052

  If the issue persists after confirming the DNS settings, try the following:  

  1. Go to your project's publishing settings.  
  2. Remove the domain name and re-add it. 

  

  
  This action should force the domain and SSL to reinstall. Check the status again after 30 minutes.  

  Additionally, clear your browser cache and test your site using a different browser to rule out any caching issues.  

  Best regards,  
  Ariel H. 

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