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Brizy Shopify - Publishing Error

Comments

5 comments

  • Christen Turner

    I figured out what's causing the publishing error. When I add a page link to two of my images, it throws the error. The link on the first image works fine, but for some reason when I add it to one of the other two images, it causes it. When I remove the link, it will publish again.

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  • Fozaib Solutions

    I am having similar error and it is breaking the page. I do not know What to do. IT does not render the whole code.

     

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  • KC George

    Hello Fozaib,

    To troubleshoot this issue, we will need access to your Shopify store. Can you add Brizy Support with email communitysupport@brizy.io as a "Staff" following the procedure at https://jmp.sh/TpoaHVTu and we will take a look. 

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  • Jose Luquin

    Hello, KC George.

    I'm having the same trouble, I wanted to connect the mail chimp signup module and after doing that update I got the "Something went wrong on publishing" error and now the front page is broken not loading the Brizy design for the store. 

    Can you please help resolve this issue? I need to let the client know that the site is ready so I can transfer to him. But now is not even loading the Brizy theme design on the home page. 

    The URL is: www.threadworksred.com 
    Pss: threadworks-verb

    I have already added the brizy support email as staff to the backoffice of shopify to see if you guys can help me solve this problem. 

    Thanks
    JLQ

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  • KC George

    Hello Jose,

    I have replied to you at https://support.brizy.io/hc/en-us/community/posts/26687619989010. Let's continue the discussion there

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