site not resolving although dns propagation says all ok

Richard Butler

• December 19, 2024 10:35

hey team

it seems that my site is resolving based on info from dns propagation systems and brizy could sees it as resolving correctly but when I go to it I see this

https://share.zight.com/KouRQ8p9

http://richardbutlerthesuccesscoach.com/

Thanks as always

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  KC George

  • December 19, 2024 10:50

  Hello Richard,

  Apart from pointing to the Brizy Cloud server, your domain name also points to a 20i server with the IP 2a07:7800::216. Kindly delete the AAAA record with the IP 2a07:7800::216 and get back to us. We will install the SSL certificate. 
  
  

  

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  Richard Butler

  • December 19, 2024 10:53

  you are amazing mate, thank you ok question what is an aaaa record?

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  KC George

  • December 19, 2024 11:27

  Hello Richard,

  Both A and AAAA records are DNS record types that link an IP address with a domain name; however, AAAA records use IPv6 addresses, and A records use IPv4 addresses. AAAA records are becoming more important as the internet grows and the number of available IPv4 addresses diminishes.

  In your instance, the domain points to the AWS server that houses Brizy Cloud via the A Record with IPv4 34.237.47.210. It also pointed to a 20i server with the IPv6 address 2a07:7800::216. You had to remove the AAAA record since a single domain cannot be hosted on two separate servers.

  We have fixed the issue with the SSL. Kindly reload the page on your browser to see the latest change. 

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