Brizy Ai not loading

Jose Trevino

• December 14, 2024 23:56

When attempting to make a website using the ai builder through my white label account it does not load and get this message inseatd

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  KC George

  • December 16, 2024 10:31
  • Edited

  Hello Jose,

  Your sub domain ai.belobra.com does not have an A Record associated with it. 

  

  Kindly sign in to your Domain control panel and add an A Record for the sub domain with the IP 3.221.92.173. If your domain is hosted with Hostinger, kindly refer to the article https://support.hostinger.com/en/articles/4468886-how-to-manage-a-records Your A Record may look like this.

   

  After adding the A Record, please check if the above issue resolves. 

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