neither brizy nor brizy pro updates can be installed

Tomas Nittner

• December 13, 2024 16:04

unfortunately I couldn’t update my site because of some errors with wordpress and my provider for quite some time so taht I still have versions of brizy 2.5.8 and pro 2.5.4 on the site. I now have resolved the problems with the site and was able to update all my plugins except vor brizy and brizy pro. I tried through the wordpress update within the the plugin updater as well as by reinstalling both plugins (in the correct order) through reloading the plugins as zip-file. nothing worked! what to do?

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• 

  KC George

  • December 16, 2024 04:37
  • Edited

  Hello Tomas,

  We recommend the following steps to fix this issue

  • Deactivate and delete Brizy plugin. 
  • Reinstall it from the WordPress plugin repository
    
  • Deactivate and delete Brizy Pro
  • Sign in to your Brizy account at https://www.brizy.io/account/login and download Brizy Pro 2.6.1 
    
  • In your WordPress Dashboard under Plugins - Add New Plugin - Upload Plugin, upload the ZIP file. 

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