SSL ISSUE

Leon Tham

• December 04, 2024 15:36

I got this error when trying to connect to Qepcha.com

net::ERR_CERT_COMMON_NAME_INVALID

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  Ariel H.

  • December 04, 2024 15:43

  Hi Leon,

  Thank you for contacting us. It appears to be working properly on my end.

  

  Please try clearing your browser cache or try using another browser.

  Best regards,
  Ariel H.

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  Leon Tham

  • December 04, 2024 16:13

  Hi 

  My site currently is with the following status.

  BR

  Leon

  

  

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  KC George

  • December 04, 2024 16:24

  Hello Leon,

  In addition to pointing to the Brizy Cloud server, your domain also points to a 20i server with the IP: 2a07:7800::132. Kindly delete the AAAA Record with the IP 2a07:7800::132 and get back to us. We will install the SSL certificate for you

   

   

  
   

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  Leon Tham

  • December 04, 2024 16:49

  Thanks

  I have already removed the AAAA record.

  Also realised that when i type - www.qepcha.com  it shows secured. If i type qepcha.com - it becomes unsecured. What other changes do i need?

  BR

  Leon

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  KC George

  • December 05, 2024 06:45

  Hi Leon,

  When visiting qepcha.com, the browser should ideally redirect you to www.qepcha.com. Please see the screen recording at https://jmp.sh/ufATun9o

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