Error Hide Video in Mobile

pgjyqcluvbaoxr

• December 01, 2024 16:39

www.pengoidee.it

First 2 Video doesn't show, but setting and preview is ok

 

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  Ariel H.

  • December 02, 2024 13:24

  Hi,

  Thank you for contacting us.

  I’m not entirely sure I understand the issue you’re facing. Could you provide a bit more detail? 

  For example, should the video be showing on mobile? If that’s the case, it could be related to your optimization plugin. I recommend temporarily disabling it to see if that helps fix the problem.

  Best regards,  
  Ariel H.

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  pgjyqcluvbaoxr

  • December 02, 2024 14:08

  We use brixy oncloud and don't have plugin.
  
  If i see my website on desktop i can see all video, but if i watch on mobile the only first two doesn't appear, but in edit dashboard and configuration show all.
  
  www.pengoidee.it

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  KC George

  • December 03, 2024 07:08
  • Edited

  Hello

  Background videos do not play on mobiles. If you have added your video as the background to a column, kindly remove it and add it using the Brizy Video element.  You may also want to enable auto play and disable player controls in the Video element.

   

   

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