charged me 132.30$ and then another 59$

Sofiya Radchenko

• November 27, 2024 21:10

hello, i had a charge on oct 28 for 132.30 can you refund me that amount? i have already got a 1 year subscription 

 

thank you

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• 

  KC George

  • November 28, 2024 11:46

  Hello Sofiya,

  You have made two purchases in your account

  1. Personal Cloud annual plan: You bought this plan on October 28, 2024 for $132.30 as a discounted price. The original price of the plan is $189.00  You can publish one PRO website on Brizy Cloud with this subscription.
  2. Personal WordPress annual plan: You bought this plan on November 21, 2024 for $59.00.  This grants you one Brizy PRO license on WordPress

  Are you requesting to cancel and receive a refund for the Personal Cloud plan you purchased a month ago, since you have purchased the Personal WordPress plan a week ago? Please confirm

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• 

  Sofiya Radchenko

  • December 02, 2024 17:14

  Hello, 

  yes exactly right! please cancel my Personal Cloud annual plan and please refund me.

   

  thank you 

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• 

  KC George

  • December 03, 2024 08:40

  Hello Sofiya,

  We have cancelled your Personal Cloud annual plan and have refunded $132.30 to your payment method. The refund transaction should reflect in your card statement within 7-10 business days.

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