ssl error

Manoj Gupta

• November 26, 2024 09:12

my site mumbaidarshanbus.net having error- Error code: SSL_ERROR_INTERNAL_ERROR_ALERT please check on it and let me know is there any thing to done from my end

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  KC George

  • November 26, 2024 09:29

  Hello Manoj,

  Kindly check the CNAME record you have added. The Required Data is duck0b2fce00.brizy.site.

  After updating the CNAME record, if you continue to see the SSL_ERROR_INTERNAL_ERROR_ALERT, kindly get back to us. We will install the SSL certificate for you.

  

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  Manoj Gupta

  • November 26, 2024 10:25

  as it was getting error I have change the cname 

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  Manoj Gupta

  • November 26, 2024 10:28

  https and http

   

  

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  KC George

  • November 26, 2024 10:35

  Hello Manoj,

  The changes you have made did not take effect. A DNS look up of your domain still shows the incorrect CNAME record.

  

  After making the change, kindly click on DNS lookup and then select the "Lookup DNS" button and check if the changes have taken effect.

     

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  Manoj Gupta

  • November 29, 2024 10:11

  hello sir its still same no changes

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  KC George

  • November 29, 2024 10:41

  Hello Manoj,

  Do you need help with changing the CNAME record? Do you want to have a Zoom call where we can guide you on how to do this? 

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  Manoj Gupta

  • November 29, 2024 11:13

  yes please

   

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  KC George

  • November 29, 2024 15:18
  • Edited

  Hello Manoj,

  Kindly use the link below to join the Zoom call at 5:30 PM India time 

  https://us04web.zoom.us/j/9748355474?pwd=c1kxbk5CYkFlOFZvRHRoSGl5VENuZz09&omn=74353224020

  Meeting ID: 974 835 5474
  Passcode: i1sB7F

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  Manoj Gupta

  • November 29, 2024 19:19

  Thank you for kind support

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