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Saving still does not work

Oleg Babenchuk
  • Edited

I have already contacted you last month trying to resolve the issue with Brizy not saving and global block display conditions not working. Despite you checking my site multiple times, there are pages that still do not save. This has made designing with with Brizy unreliable, a waste of money and so far a month of time. 

Will this shit ever be fixed or my site is doomed forever because it skipped a year of updates until recently? Did the developers not account for users who might have done non-sequential version updates and my site is now riddled with Brizy internal holes?

Original thread: Warning: Attempt to read property "post_type" on null in plugins/brizy/admin/blocks/main.php on line 207

New error (but same spinning circle result):

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Comments

5 comments

Date Votes
  • Ariel H.

    Hi Oleg,

    Sorry that you're having a hard time with this issue. 

    This error occurs when the page exceeds the maximum HTTP request size. In such cases, please contact your hosting provider and request an increase in both the SecRequestBodyLimit and SecRequestBodyNoFilesLimit in the ModSecurity configuration for NGINX. Below is an example of the required configuration:

    modsecurity on;
    modsecurity_rules '
        SecRequestBodyLimit 4194304
        SecRequestBodyNoFilesLimit 2097152
    ';

    I hope this helps.

    Best regards,
    Ariel H.

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  • Oleg Babenchuk

    I want a direct phone number to your support.

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  • KC George

    Hello Oleg,

    We offer only Forum and email support. We do not have a char or phone support. However if you like, we can schedule a Zoom call to discuss the above issue.  I'm available for a Zoom call; just let us know what time works best for you and include your city so we know what time zone you're in. I live in India at the moment.

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  • Oleg Babenchuk

    I am available anytime between 12 PM - 3 AM (U.S. Eastern)

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  • KC George
    • Edited

    Hello Oleg,

    I am available at 11:00 PM Eastern Standard Time on Tuesday; its 9:30 AM Wednesday in India. I have sent you an invitation to the Zoom meeting via email.

    If you would like to send a text message to coordinate the meeting, kindly send it through Messenger at https://www.facebook.com/karamchand.george

    Zoom Meeting link: 
    https://us04web.zoom.us/j/9748355474?pwd=c1kxbk5CYkFlOFZvRHRoSGl5VENuZz09&omn=72057570013

    Meeting ID: 974 835 5474
    Passcode: i1sB7F

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