Every sites are not saving changes when created.
Hi KC George
I took a little while to resend the request as I was away from work for a week.
I followed the instructions from last time, and it worked temporarily—only for 2 days.
I created new projects, but we’re back to the same problem.
I repeated the process, but I couldn’t resolve the issue. I noticed that it works fine up to about 30% of the page on average.
After that, it stops saving. Even after clearing cookies, it doesn’t resume saving the project.
You will see in the video that I copied the links for 1 unit, 3 units, and 12 units.
They are sales links for the RENAVIDIOL product.
Links However, after saving the site, it still shows the link for 5 units. It doesn't actually save
Attached is a video I created, where I clear the cookies and try to save the project. During the process, I even encountered a login error, but I resumed making changes afterward. Is there another solution?
Video Youtube Channel: https://www.youtube.com/watch?v=FMi1ekEmN-g
The video was recorded using Chrome, but I performed the same procedure on Firefox and Brave browsers with the same problem.
Both browsers were accessed for the first time with Brizy, and neither saved the project.
I cleared cookies, but the result remained the same.
I even tried using a VPN as a test, but it didn’t help. What could be the issue?
Thanks for all!
Fernando Coutinho
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Hello Fernando,
I tried to replicate the problem you mentioned. On my end, the changes I made to the URL field were saved. Check out my test at https://jmp.sh/L6O8BvJf. The benefit of removing the cached images and data will only become available to you when you reload the page, as I explained in my recording. Please reload the page in the Brizy Editor after deleting any cached files and images, then make any necessary changes and see if they are saved.
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Hi KC George
I tested Brizy on two notebooks where the site had never been accessed before. Prior to accessing, I cleared the cookies and noticed the following details:
- When I save texts throughout the site, everything works successfully. However, there is an issue: only the button links do not save. Even after deleting the button, re-adding it, and changing the button text, applying the link, and saving, it keeps the previously deleted link on the button.
Even the text of the button, when altered, is saved successfully. Only the button link does not save.
I uploaded a new video—it’s quite long, but it shows the entire process. You’ll see that everything saves, except for the button links.
I appreciate your attention and look forward to a response.
Link Video in Youtube.
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Hello Fernando,
The above issues was due to a hyperlink added to the last block on the homepage. I have removed the hyperlink and now the issue should be fixed. Check out the screen recording at https://jmp.sh/TtThhSdU for more details.
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