Redeeming not possible

Answered

Klaus Siedenhans

• November 19, 2024 16:19

Redeeming not possible. I bought 1 Tier some days vefore by AppSumo, now two other ones. I live in Germany, but now I am on a cruise. If I try it here in Spain oder via VPN with Germany, it´s not possible. What can I do? Regards, Klaus

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• 

  Kc George

  • November 20, 2024 09:01

  Hello Klaus,

  We apologize for the inconvenience. The feature to "Redeem more AppSumo codes" from your Brizy account has a bug.

  I am creating a private ticket for you. Please check your inbox for an email notification from support@brizy.io and share your additional AppSumo codes with us in your reply email. We will manually redeem the additional codes to your account.

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