Hamburger Menu not working on mobile

David Hurley

• November 17, 2024 01:43

On the site https://lennamarsak.com, the mobile menu stopped working. I'm not sure why. I've deleted and readded it to no avail, it still isn't working.

 

This is the project - https://admin.brizy.io/projects/21192174/

This client has 80k followers and is getting email after email so you can imagine, I am getting email after email too.

Thank you 

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  KC George

  • November 18, 2024 10:34

  Hello David,

  Sorry for the inconvenience. After turning the "Make It Hamburger" toggle switch on and off, the hamburger menu began to work again. Please check.

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  David Hurley

  • November 18, 2024 14:11

  This has happened twice though. So something seems to be happening. After the site is updated (this is a synced site) the menu stops working. I can't ask the client to toggle the menu everytime after she makes updates and sees the site not working again. Can your technical team look further into it and see what might be causing this. It is for mobile specifically. Desktop is not experiencing the issue.

  Thank you.

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  KC George

  • November 19, 2024 05:27

  Hello David,

  We are open to look into it and see what might be causing this. I made a few minor change (like adding a space at the end of a paragraph), updated the project and checked the website frontend. The hamburger menu appears unaffected. Do you know what steps we must follow to reproduce the issue at our end? 

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  David Hurley

  • November 19, 2024 13:42

  I'm not sure, the client has done it twice and informed me. I'll try to get more specifics.

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