Form field email problem

thorsten

• November 15, 2024 09:34
• Edited

hi, in form field the "send button" menu to show email or apps does not show anything, it is only grey and there is a rotating circle... i wate for minutes, nothing happend. i try this on 2 different projects in 2 different browsers, all the same problem.

can you help?
regards Thorsten

 

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  Ariel H.

  • November 15, 2024 12:34

  Hi Thorsten,  

  Thank you for reaching out to us.  

  If you're updating a page with an existing form, could you try duplicating the form and reconfiguring it? If the duplicated form functions correctly, you can then delete the original one.  

  If you're creating a new form on a specific page and the menu for showing email or apps isn't working, please try clearing your browser cache or use a different browser to see if that helps.  

  Please give this a try and let me know how it goes.  

  Best regards,  
  Ariel H.

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  thorsten

  • November 15, 2024 14:06

  yes, its working, thank a lot.

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