"This domain already exists" despite having deleted the site that used subdomain

Kyle

• November 10, 2024 23:39

I cannot use a particular subdomain to publish my site on brizy.site's subdomain.

I had a site published on brizy.site's subdomain. I changed the subdomain name for this site to something else, and then deleted the project.

Then, I created a new project, and tried to publish it using the same subdomain I used for the previous project, that is, the one before changing it to something else. However, the app fails to publish the site. The message displayed on https://admin.brizy.io/dashboard is "This domain already exists".

How can I reuse the subdomain for the new project?

0

• 

  KC George

  • November 11, 2024 13:06

  Hello Kyle, 

  Kindly let us know the subdomain you were using earlier. We will release it so that you can reuse it.     

  0
• 

  Kyle

  • November 11, 2024 22:19

  Hi George, it's chatweave.brizy.site

  0
• 

  KC George

  • November 12, 2024 14:37

  Hello Kyle, 

  I have added the subdomain to your ChatWeave project.

  0
• 

  Kyle

  • November 12, 2024 19:53

  Working as expected now, thanks George.

  0
• 

  Maximilian Schüller

  • June 02, 2025 22:45

  Hey George,

  I've got the same issue due to the system maintance yesterday with some subdomains.. can you release them too?

  they are as followed:

  alexander-hahn.brizy.site

  Peter-sauer.brizy.site

  oleg-flegler.brizy.site

  vadim-flegler.brizy.site

  helena-sauer.brizy.site

  0
• 

  KC George

  • June 03, 2025 12:18

  Hello Maximilian,

  I have escalated your request to the person who can release these sub domains. Will get back to your when we have an update.

  1

Please sign in to leave a comment.