Links not updating after migration

Ryan Putman

• November 04, 2024 23:45

Hi, I hate to keep bugging you about this but I have a client using Brizy on WPEngine who claims that he's never had an issue with pushing staging to production and the links remaining with the staging url.

Can you confirm that this used to work with having to use search and replace, permalink updates, or a third party migration plugin?

Thanks

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  Ariel H.

  • November 05, 2024 09:22

  Hi Ryan,

  Thank you for contacting us.

  We've noticed this issue with domains that use the 'www' subdomain. It seems like a glitch from the recent update.  To fix this, try removing 'www' from your production site. Go to Settings > General and remove "www" from your Home and Site URL, then save your changes.

  
  After this, you might need to flush the permalinks as an extra step. You can find instructions here: https://wpastra.com/docs/how-to-refresh-wordpress-permalinks. 

  This should fix the links on your live site.

  Please give it a try and let me know if it works for you.

  Best regards,
  Ariel H. 

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  Ryan Putman

  • November 06, 2024 16:11

  Hi Ariel,
  
  Any chance this glitch will be fixed in future releases?
  
  Cheers

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  Ariel H.

  • November 07, 2024 08:55

  Hi Ryan,

  Thank you for keeping in touch. 

  I’ve heard there’s an update set to roll out later today. While I don’t yet have access to the changelog, I’ll let you know as soon as I have details to confirm if this issue is included in the fixes.

  Best regards,  
  Ariel H.

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  Ryan Putman

  • November 07, 2024 16:44

  That would be appreciated, thank you!

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  Ryan Putman

  • November 12, 2024 00:48

  Any updates on the updates? I don't see any available yet.

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  Ariel H.

  • November 12, 2024 11:10

  Hi Ryan,

  Apologies for the delay. We have new updates coming in the next few hours, and the changelog indicates that the issue you reported has been resolved. Updates for both Brizy and Brizy Pro will be available shortly.

  Best regards,
  Ariel H.

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  Ryan Putman

  • November 14, 2024 22:33

  Hi again Ariel,
  
  I didn't see any mention of our issue(s) in the changelog but I went ahead and tested and wanted to pass along that we're still having issues.
  
  Cheers,
  Jason

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  KC George

  • November 15, 2024 08:43

  Hello Jason,

  We have released a new version with a fix for this issue. Kindly update to Brizy 2.6.1 and check again if the issue is resolved

  

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