Domain connection not working

Joe Cramond

• October 30, 2024 23:26

Hello, it appears I connected the domain correctly, yet it is still not viewable.

What else is there for me to do?

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  Ariel H.

  • October 31, 2024 12:29

  Hi Joe,

  Thank you for reaching out.

  Could you please remove the following DNS records in your domain manager?

  
  Let us know once this is done so we can check again.

  Best regards,  
  Ariel H.

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  Joe Cramond

  • October 31, 2024 19:43

  Hey Ariel,
  
  Thanks for the help.
  
  I went into the GoDaddy DNS and I don't see what you are showing. Can you please direct me.
  
  Here's a screenshot of what I am seeing.
  
  Thanks again for your help.
  
  

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  Ariel H.

  • November 01, 2024 11:51

  Hi Joe,

  Thank you for the update.

  It looks like the screenshot doesn’t display all the DNS records. Could you please provide a full screenshot so we can review them in detail?

  In the meantime, please go ahead and remove the 'Parked' DNS records.

  

  Looking forward to your response.

  Best regards,  
  Ariel H.

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  Joe Cramond

  • November 01, 2024 15:08

  Hey Ariel, 
  
  Ok, I will remove the Parked Domain. Attached is all the DNS records viewable on GoDaddy:
  
  

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  Ariel H.

  • November 01, 2024 15:14

  Hi Joe,  
    
  Thank you for the update.  
    
  It seems that the parked DNS is generating the two extra IP addresses. Please let me know once it has been removed so we can check again.  
    
  Kind regards,  
  Ariel H.  

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  Joe Cramond

  • November 06, 2024 02:02

  Hello Ariel, 
  
  I removed the parked domain, as instructed. The website is still not viewable from thrivelocalleads.com.
  
  Is there someone I can jump on a call with so we can resolve this issue more quickly? 
  
  Thanks for your help.

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  KC George

  • November 06, 2024 12:09

  Hello Joe,

  The website appears working well at my end. Please check again 

   

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