No links is working - need fast help

Kristoffer Ohrn

• October 30, 2024 10:58

Buttons and the menu is not working on my clients site.

juridikservice.se

This is really urgent as my client is advertising the site and can't afford this. 

I've tried to deactivate all plugins but brizy, and also switch theme to twenty twentyfour, blocksy and astra.

Nothing works.

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  Ariel H.

  • October 30, 2024 16:21

  Hi Kristoffer,

  Thank you for reaching out to us.

  To fix broken links after an update or site migration, please open any page, select the affected global or simple block, and update the padding by 1 pixel. Hit "Update" to save your changes, and then preview your site to check if this fixes the issue.

  If this didn't help, please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/22299864171410
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, we recommend creating a full backup of your site. 

  Best regards,
  Ariel H.

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  Kristoffer Ohrn

  • October 30, 2024 19:49

  Hi Ariel,

  Thanks for prioritising this thread. The padding trick did not work. I've sent the login.

  FYI: even the wordpress toolbar when previewing the site isn't working either.

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  Ariel H.

  • October 31, 2024 09:42

  Hi Kristoffer,

  Thank you for the update. Unfortunately, I’m unable to identify what’s causing the issue. Even the 'Edit Page with Brizy' and other links in the top bar don’t function when Brizy is enabled. I’ve asked a colleague to take a look, and I’ll get back to you as soon as I have an update.

  Best regards,  
  Ariel H.

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  Kristoffer Ohrn

  • November 03, 2024 19:22

  Hi Ariel,

  I need this to be fixed ASAP. How is it going?

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  Ariel H.

  • November 04, 2024 08:55

  Hi Kristoffer,

  Apologies for the delay.

  After reviewing the issue, it appears to be related to your website's global footer. When removed, the menu elements function correctly. I suggest removing and rebuilding the global footer.

  

  Best regards,  
  Ariel H.

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  Kristoffer Ohrn

  • November 04, 2024 10:22

  Hi!

  Thanks for the research. Im stupid... I put this inside an element in the footer which I didn't want to be clickable and thought it would only affect the element. I've changed it now and it works again. 

  Thanks again!

  a {
      color: inherit;
      text-decoration: none;
      pointer-events: none;
      cursor: default;
  }

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