Content is not loading with www

Stijn Cornel

• October 29, 2024 09:02

Hi there, on this page https://www.bersselaar.com/ I want all content to be loaded via www.bersselaar.com but some content isn't loaded via it. How can we change this?

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  KC George

  • October 29, 2024 10:25

  Hello Stijn,

  Would you please specify the pages that are not loading via www?

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  Stijn Cornel

  • October 29, 2024 10:33

  Hi George,

   

  It is not the pages, but the content. Images that er not loaded via www are not shown internally cause they use the domain without www for other things. 

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  KC George

  • October 29, 2024 10:55

  Hi Stijn,

  We apologize for the inconvenience. For websites which are deployed on www version of a domain, image paths do not work well. Instead of paths like /wp-content/uploads/2024/07/d03.jpg, images have paths like /?brizy_media=wp-a904c805d9f65696a497d0e17865c532.webp&brizy_crop=iW%3D748%26iH%3D521%26oX%3D196%26oY%3D0%26cW%3D445%26cH%3D521 Like you have pointed out, these paths do not use the www version of the domain as well. 

  We are currently working on fixing this bug. When we release the bug fix along with a future update, this issue will be resolved. In the interim, if you need to deploy images on www, you will need to revert to a previous version of the Brizy. 

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  Stijn Cornel

  • October 29, 2024 11:55

  Hi George, 

   

  Could you tell us what version of Brizy we need to make this work?

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  KC George

  • October 29, 2024 12:01

  Hello Stijn,

  Kindly roll back to these versions

  • Brizy 2.4.45:  https://jmp.sh/6w60BmCr
  • Brizy Pro 2.4.38 https://jmp.sh/eEwWoJGK

  You can follow this procedure

  • Deactivate and delete Brizy Pro
  • Deactivate and delete Brizy
  • Download Brizy 2.4.45 from the link above and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
  • Download Brizy Pro 2.4.38 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

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