Brizy WordPress Plugin NOT working... (save option is broken, template also broken...)

Catalin Chivu

• October 28, 2024 13:21

Hello support team, 

 

In the last 6 months I have noticed that the Brizy WordPress plug-in has gone from bad to worse... there are big issues about implementing the existing templates and saving the pages...

For example, https://emgc-cloud.addvices.work/ should display the homepage of https://www.template-preview.site/?url=smartlearning template...

 

After installing it, it shows like you can see on the link (screenshot attached)...

If I try to add the Resources template to the https://emgc-cloud.addvices.work/services/ page, it just cannot be saved...

 

 

 

... it stays like this, in a save loop and after 10-15 minutes it crashes... saying that I have updated in another browser, which I have not...

 

Not to mention that the template looks like nothing as it should...

 

The install is on a fresh 6.6.2 WordPress version, using PHP 8.3, and the plugins are on your latest versions...

The saving issue is a problem that I encounter in multiple projects and feels very frustrating to not be able to save the work done... THIS IS A BIG ISSUE!!!

 

I have added an admin user and sent the info to communitysupport@brizy.io

Please help...

Catalin Chivu

 

 

 

 

 

 

 

 

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• 

  Ariel H.

  • October 28, 2024 13:51

  Hi Catalin,

  Thanks for reaching out. It looks like you've also submitted a private ticket, and one of my colleagues is already taking a look at your site. You should hear back from them soon.  I'm going to close this community support thread to avoid any confusion. 

  Best,
  Ariel H.

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• 

  Emiliano Leone

  • October 29, 2024 08:30

  I have the same problem, Brizy and Brizy Pro Wordpress plugin (latest version) doesn't work at all. I had to downgrade to Brizy version 2.4.45

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• 

  KC George

  • October 29, 2024 10:34

  Hello Emiliano,

  ModSecurity software in cPanel started blocking requests from the latest Brizy versions. Please follow the steps below to prevent blocking of Brizy requests if you are using cPanel and have enabled ModSecurity.

  

   

  Kindly add these lines to your .htaccess file in your website root. You can add it just before the "# END WordPress" line.

  <IfModule mod_security.c>
      SecRequestBodyLimit 4194304
      SecRequestBodyNoFilesLimit 2097152
  </IfModule>

  Once you have added the above lines, your .htaccess file may look like this

  

  Additionally set the post_max_size to at least 2MB following the process outlined at https://jmp.sh/mwKumdG6 and check if you are able to update Brizy pages with latest Brizy versions activated.

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