Header not showing in EDIT - only in publish, and here it also shows deletet headers

Knud Werner Petersen

• October 24, 2024 15:10

I use Brizy Cloud and I'm trying to make a website. I have made the header that I make as Global, but was not satisfied, so I deleted it and made a new one. But the deleted one is now shown when I see the page in publish, and not when I am in EDIT. I have tried deleting everything GLOBAL but they are still there. Creates a new page without putting anything in it, but when it gets published, I see both a header and a footer.
Can you help to get the header and footer removed?
My website is https://admin.brizy.io/projects/21465628/editor/page/6094378  

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  KC George

  • October 25, 2024 08:23

  Hello Knud,

  I have compared your design in the editor and in the frontend; both look identical and I do not find an additional header or a footer in the frontend. Could you resolve this issue already?

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  Knud Werner Petersen

  • October 25, 2024 08:28

  Look at this https://kiwi21465628.brizy.site/da/om-os, why is it showing this header?

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  KC George

  • October 25, 2024 12:41

  Hi Knud,

  The URL https://kiwi21465628.brizy.site/da/om-os appears non existent and it gets redirected to the homepage. Kindly see the screen recording at https://jmp.sh/COyOQqQr 

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  Knud Werner Petersen

  • October 25, 2024 16:15

  Brizy does strange things, e.g. to display a page that has been deleted. I can't create a new project and then see the blocks I insert.
  There must be one or more "switches" that block the work I do in Brizy.
  I build a new project and want to use the blocks I have saved - publish the page and show it, but nothing I have done appears.

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  KC George

  • October 28, 2024 02:34

  Hello Knud,

  We are having a hard time comprehending the issue you are facing. Could you record your screen to illustrate the problem you described above?

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  Knud Werner Petersen

  • October 28, 2024 08:13

  Hello.

  As you can see I have insert a block with a text - savede and it is not publish, and where does the header com from?

  I have made a record off my screen, https://jmp.sh/UDmAlYWe

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  Ariel H.

  • October 28, 2024 16:28

  Hi Knud,

  Thank you for taking the time to create the screencast.

  Could you try duplicating the current style and giving it a new name? Then update the page to see if this resolves the issue. 

  

  If the update button doesn’t activate after updating the style, please try making a small change to the page, such as adding 1px padding to the header, and then hit the update button. Preview your page to see if this resolves the issue.

  Best regards,  
  Ariel H.

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  Knud Werner Petersen

  • October 28, 2024 16:41

  Sorry is the same.

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  KC George

  • October 30, 2024 05:34
  • Edited

  Hello Knud,

  If the changes you have made do not reflect in the frontend, kindly click on the reload icon in the browser address bar.   

  

  Other Brizy Cloud projects do not have this issue. We will check why this is happening in your project.  

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  Knud Werner Petersen

  • October 30, 2024 08:15

  Thanks for a simple solution. I can only regret not having tried it myself.
  For your information, I use Norton's web browser.

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