Social sharing text and image not showing up on X and other sites

Len Hyde

• October 24, 2024 03:56

I have entered social sharing preferences for page/post title, description, and image but nothing that I've updated shows when I actually share the link on X.

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  Ariel H.

  • October 24, 2024 12:19

  Hi Len,

  Thank you for reaching out to us. Could you please provide the URL so we can replicate the issue?

  Best regards,
  Ariel H.

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  Len Hyde

  • October 24, 2024 21:05

  https://www.lenhyde.com/home

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  Ariel H.

  • October 25, 2024 09:54

  Hi Len,

  Thank you for the update.

  Please make sure you've filled out Social Sharing in Project settings. You can also set up social sharing on individual pages or posts, as demonstrated in this screen recording: https://youtu.be/emKcRsX3a3c.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H. 

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  Len Hyde

  • October 29, 2024 22:21

  Hello Ariel, 

  Yes, that is exactly where I am updating the social sharing pics and descriptions.  To test again, I just changed the social sharing pics for the project and several pages, and the new pic is not showing.  It doesn't appear that the social sharing changes are making their way into production.  Check out http://lenhyde.com  again.  The picture should be an american flag, but instead its the signature pic I posted in the beginning, which is no longer on any social sharing page.  

  Thanks for your help.

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  KC George

  • October 30, 2024 12:27

  Hello Len,

  Facebook started showing the cracked flag image while sharing

  

   

  X.com is still not showing the specific image. Please upload another image with these specifications and check if that helps

  • Image size: 1600 x 900 pixels
  • Aspect ratio: 16:9

  You could try uploading the file https://jmp.sh/67UFYuUs to the homepage and check if that makes a difference.

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  Len Hyde

  • October 30, 2024 17:07

  Hi Ariel, I don’t have Facebook as I primarily am on X. This is what X shows when I link. (I can’t paste the pic)

  But you get the idea. It’s not working as it should. Can you work with someone who can test on X? Thanks.

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  Len Hyde

  • October 30, 2024 17:09

  Hi KC. I will try that and get back. Thanks.

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