Grey Box not screenshot when block or page saved

Charlie Moss

• October 19, 2024 08:46
• Edited

When I save a block or a page, I just get a grey box. If I try to sync, I get "unsuccessful sync".

I have tried in Brave and a new installation of Chromium (on Fedora 40) but still the same.

I haven't used save for a while. It is a working site so I can't disable all plugins etc.

0

• 

  Ariel H.

  • October 21, 2024 11:05

  Hi Charlie,

  Thank you for reaching out to us.

  Could you please try temporarily disconnecting Sync:

  

  After that, open your account dashboard in another tab and log in to your account. Click the Accounts tab and update your password.

  

  Then, go back to your website and sync using the updated password.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.