My website in Brizy cloud is down

Kaman Lai

• October 16, 2024 15:55

Please take a look at holistichealingmiracles.com My domain is active and all my others subdomains of this site pointing to other service are good except the one in brizy

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  KC George

  • October 17, 2024 12:49

  Hi Kaman,

  Looks like your domain registrar GoDaddy has parked your domain. You must unpark your domain name before it can point to the Brizy Cloud server. Kindly sign into your GoDaddy domain account and check the DNS records associated with your domain. If you see an A Record which is marked as "Parked" delete it.  

  

   

  Then add the A Record and the CNAME record pointing to your Brizy Cloud following the procedure at https://support.brizy.io/hc/en-us/articles/360041764052

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