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Can't get Brizy Form to send email

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1 comment

  • KC George

    Hi Thomas,

    Your form gives the error "SMTP Error: Could not authenticate" in Chrome DevTools. Kindly see the screenshot at https://jmp.sh/7BhM0Jiu This indicates that Gmail SMTP server could not authenticate your request. Kindly ensure that you are using a Gmail address as your username and Google App password as your password. Kindly refer to the article Email notification via Gmail for the procedure to create a Google App Password. You can also watch the screen recoding at https://jmp.sh/n8VSNQdm for the procedure.

     

    You have used the short code {{Full Name}} in your "Reply To" field. This should be an email address. Kindly use {{Email}} in place of {{Full Name}}

          

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