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Refund

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3 comments

  • Ariel H.

    Hi Shawn,

    Thank you for contacting us. 

    We are sorry to hear that you have decided to cancel your subscription. I can follow this up for you.

    In the meantime, if it is not too much trouble, could you please spare a few minutes to inform us of the reason behind your decision to cancel your subscription?

    Your feedback will help us identify areas for improvement.

    Best regards,
    Ariel H.

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  • Shawn Munir

    Hi Ariel.

    Pricing.

    Do I have to do anything, or will you issue a refund and cancellation?

    It has not been done yet. 

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  • KC George

    Hi Shawn,

    Thanks for your feedback. We have cancelled your subscription to the Personal WordPress plan and have refunded $59.00. You should see this transaction in your card statement within 7-10 business days. 

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