Refund
I would like to cancel my account and ask for a refund.
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Hi Shawn,
Thank you for contacting us.
We are sorry to hear that you have decided to cancel your subscription. I can follow this up for you.
In the meantime, if it is not too much trouble, could you please spare a few minutes to inform us of the reason behind your decision to cancel your subscription?
Your feedback will help us identify areas for improvement.
Best regards,
Ariel H.0 -
Hi Ariel.
Pricing.Do I have to do anything, or will you issue a refund and cancellation?
It has not been done yet.0 -
Hi Shawn,
Thanks for your feedback. We have cancelled your subscription to the Personal WordPress plan and have refunded $59.00. You should see this transaction in your card statement within 7-10 business days.
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