Brizy - Scrolling edit problems.

Terra Sacrae Srl

• October 11, 2024 08:03

I can't scroll using the mouse wheel on brizy edit page or even in page view. My mouse isn't broken:)

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  KC George

  • October 11, 2024 09:09

  Hi Terra,

  Can you please share the URL of the project where you are experiencing this issue?

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  Terra Sacrae Srl

  • October 14, 2024 06:56

  https://creare-site.co.ro/byd/

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  Terra Sacrae Srl

  • October 14, 2024 06:57

  Also it is very hard to find my posts on customer support forum. 
  
  

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  Terra Sacrae Srl

  • October 14, 2024 06:58

  My activities doesn't show them. 

  
  

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  KC George

  • October 14, 2024 08:50

  Hi Terra,

  Scrolling the above page using the mouse wheel looks good at my end. Please see the screen recording at https://jmp.sh/cWAEr0SU How do we reproduce the issue you are facing? Can you share a screen recording? 

  In the Support Forum, kindly select the "Contributions" option at the top left to see your previous posts.   

   

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  Terra Sacrae Srl

  • October 19, 2024 05:01

  The problem appear when I have parallax images. 
  https://rrauto.ro/byd-romania/byd-seal/

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  Ariel H.

  • October 21, 2024 10:39

  Hi Terra,

  Thank you for the update.

  We've identified that the source of the issue you're experiencing is related to the Animated Parallax effect applied to certain blocks. 

  This issue is specific to Chrome and Edge browsers and doesn't affect Firefox.  We've been informed that this issue will be resolved in the next update, which we expect to release soon.  

  In the meantime, please set the parallax effect to "Fixed", until we roll out a fix to this issue. Sorry for the inconvenience. 

  Best Regards,
  Ariel H.

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