I have Brizy Pro LTD but receive renewal invoice
I purchased a Brizy Pro LTD in Oct 2020 and just received a notification from paddle saying "Your Brizy PRO Studio Subscription will renew soon" and that I will be charged $99. Is this just an accounting error, or have I misunderstood the deal?
Thanks.
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Hi Kevin,
On October 15, 2020, you bought Brizy Pro Lifetime plan. This plan gave you access to unlimited Brizy Pro licenses and complimentary access to Brizy Cloud Studio plan for 2 years until October 15, 2022.
We had extended an offer to all LTD users in September 2021. If an LTD user wanted continued access to the Brizy Cloud platform, they had to purchase a Brizy Pro Studio subscription for $99 per year by September 30th. Kindly visit https://support.brizy.io/hc/en-us/articles/4406546392081 to view the offer. By taking advantage of this promotion and purchasing the Brizy PRO Studio plan on September 16, 2021, you extended your Brizy Cloud unlimited access until October 14, 2023. On October 14, 2023, the Brizy PRO Studio plan was renewed, and its expiration date was moved to October 14, 2024.
The Brizy PRO Studio plan gives you additional access to unlimited websites on the Cloud platform. If you plan to develop websites on the Cloud platform, kindly renew the plan; else you can cancel it. Please let us know how you would like to proceed.
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Hello KC,
Thanks for your prompt and thorough response. I will continue the plan, and will not stop the scheduled payment from going through.I would enjoy being able to view the offer, but at the link you posted I get:
"oops
You're not authorized to access this page"Would you be so kind as to enable me to view it?
Thanks!
Kevin
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Hi Kevin,
We have recently archived the above article. Here is a JPG copy of the document https://jmp.sh/ly8TDXfW
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Thanks very much, KC, for following through with that link.
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