Fatal error using product reviews element

Timothy Wallis

• October 10, 2024 17:25

I updated the brizy builder plugin to the versions: 

Version 2.5.8
PRO: Version 2.5.4

Then, I got a fatal error. The error is gone when I remove the "Review" element from the product single template. When I add it back, the error appears again.

 "PHP message: PHP Warning: Undefined array key "skin" in /www/palmbeachairguns_435/public/wp-content/plugins/brizy-pro/templates/comments-walker.php on line 75PHP message: PHP Fatal error: Uncaught TypeError: call_user_func(): Argument #1 ($callback) must be a valid callback, second array member is not a valid method in /www/palmbeachairguns_435/public/wp-content/plugins/brizy-pro/templates/comments-walker.php:82

Stack trace:

#0 /www/palmbeachairguns_435/public/wp-includes/class-walker-comment.php(198): BrizyPro_Templates_CommentsWalker->html5_comment(Object(WP_Comment), 1, Array)

#1 /www/palmbeachairguns_435/public/wp-includes/class-wp-walker.php(150): Walker_Comment->start_el('', Object(WP_Comment), 1, Array)

#2 /www/palmbeachairguns_435/public/wp-includes/class-walker-comment.php(139): Walker->display_element(Object(WP_Comment), Array, 5, 0, Array, '')

#3 /www/palmbeachairguns_435/public/wp-includes/class-wp-walker.php(397): Walker_Comment->display_element(Object(WP_Comment), Array, 5, 0, Array, '')

#4 /www/palmbeachairguns_435/public/wp-includes/comment-template.php(2396): Walker->paged_walk(Array, 5, 0, 0, Array)

#5 /www/palmbeachairguns_435/publi" while reading response header from upstream, client: 93.86.13.124, server: palmbeachairguns.com, request: "GET /fx-impact-m4-standard/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php8.1-fpm-palmbeachairguns.sock:", host: "palmbeachairguns.com:12505"

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• 

  Ariel H.

  • October 11, 2024 09:10

  Hi Timothy,

  Thank you for contacting us.

  Could you please confirm if you can replicate the issue with all other third-party plugins disabled, except for Brizy, Brizy Pro, and WooCommerce? 

  Please also try temporarily switching to another theme to see if that resolves the issue.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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• 

  Timothy Wallis

  • October 11, 2024 10:16
  • Edited

  Hey Ariel, thanks for your answer. I did it, only woocommerce and brizy enabled in my site. And I got the same error. When the Review element is in the template and the product doesn't have any review, the page loads without any error. But when there's any review in the product, I got that error.

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  Ariel H.

  • October 11, 2024 10:23

  Hi Timothy,

  Thank you for the update.

  Could you also please provide us with temporary access to your WP Admin page so we can look into this issue? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21907101127826
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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