The requested URL was not found on this server.

Sander Maehlum

• October 10, 2024 08:19

Hello 

I get "The requested URL was not found on this server".

I think it started after I found a bug with the form. 
The form would not continue when I tested it (failure with required fields).
So I turned off the "required" box on form. 
After the that, the pages wont load. Only the the home page.

The website is in maintenance mode now. 
What to do? 

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• 

  Ariel H.

  • October 10, 2024 09:51

  Hi Sander,

  Thank you for reaching out to us. The issue is likely caused by a conflict.

  Could you please confirm if you can replicate the issue with all other third-party plugins disabled, except for Brizy and Brizy Pro? If this fixes the issue, enable the rest of the plugins gradually, testing your site after each one is enabled until the issue occurs. This process will help you determine which plugin is causing the problem.

  If this didn't help, please provide us with temporary access to your WP Admin page so we can look into this issue. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21893152680466
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Sander Maehlum

  • October 10, 2024 10:27

  Hello Ariel
  
  I deactivated all plugins and activated them gradually with testing.
  Could not find any plugin that was conflicting. But website is now up and running again.
  Thank you for your help!

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  Ariel H.

  • October 10, 2024 11:30

  Hi Sander,

  I'm glad that it's now working. Please observe and let us know if it happens again.

  Best regards,
  Ariel H.

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