White line above the header

Tatsiana Greenberg

• October 08, 2024 17:44

on my site https://balloonprosjacksonville.com/ there is a line above the header. I have tried fixing it and I cannot figure out why it is happening. margins and padding on all of the boxes are set to 0 for the top part as well as the section itself. and it is not part of the design . the pink section should be right at the top.all of the plugins are up to date

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  KC George

  • October 09, 2024 10:56

  Hello Tatsianam,

  Can we access your WordPress Dashboard to troubleshot this issue for you? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/21860713532946
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Ariel H.

  • October 10, 2024 10:32

  Hi Tatsiana,

  Thank you for your cooperation.

  The issue appears to be caused by the 'WPCode Lite' plugin. When disabled, the issue no longer occurs.

  

  This could be caused by some custom scripts added within the plugin. Otherwise, please also report this issue to the developers of the plugin so they are aware of this issue and possibly offer a solution.

  Best regards,
  Ariel H.

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