Global header not working on brizy plugin

Sabrina Korenic

• October 08, 2024 14:39

Hi there! My brizy global header and footer stopped appearing on the website. 

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  Ariel H.

  • October 08, 2024 15:22

  Hi Sabrina,

  Thank you for reaching out to us.

  If you encounter pages with broken layouts on the front-end, please try making minor changes by adjusting the padding. Add 1 pixel of padding to the global header, or any affected block, hit "Update," and then preview your page to see if this fixes the issue.

  Please try this and let me know if this helps.

  Best regards,
  Ariel H.

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  Sabrina Korenic

  • October 08, 2024 15:27

  Hi Ariel, 

  I have tried this but still does not seem to be appearing live. 

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  Ariel H.

  • October 08, 2024 15:41

  Hi Sabrina,

  Thank you for the update.

  Please provide us with temporary access to your WP Admin page so we can look into this issue. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21856870963986
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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