My project dosen't update on github

Mathieu HERVE

• October 08, 2024 08:45

Hello, I've a website on my cloud account : "Erik Nussbicker" that I've published on Github and Vercel but I can't update the github folder it stuck to the index.html with the "Successfully connected to Brizy Cloud" can you make it work for me please

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  Mathieu HERVE

  • October 08, 2024 10:11

  And I'm working on other website on my brizy cloud account with github and vercel but it's the only one that cause trouble

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  KC George

  • October 08, 2024 11:59

  Hi Mathieu,

  Looks like your project is connected GitHub. Kindly also connect to Vercel from GitHub and get back to us.    

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  Mathieu HERVE

  • October 08, 2024 12:59

  Thx it's done the front url is https://brizy-project-16975552.vercel.app/

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  Mathieu HERVE

  • October 08, 2024 17:17

  But it dosen't solve the issue, the githiub repo is not updating ...

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  KC George

  • October 09, 2024 14:31

  Hi Mathieu,

  We have escalated this issue to our developers. We will get back to you as we have an update

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  Mathieu HERVE

  • October 14, 2024 07:59

  Hello Georges, any Update on my issue ?

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  Ariel H.

  • October 14, 2024 12:15

  Hi Mathieu,

  My apologies for the delay. We're still looking into this issue. I will reach out to you as soon as I have an update.

  Kind regards,
  Ariel H.

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  Mathieu HERVE

  • October 14, 2024 12:25

  Hello Ariel, I think it's related to this projet because I already had issue with this project in the past it's an old project and I think the brizy team made a custom configuration for this site, because when I try to create another website in the same dashboard there is no issue and the update are published to Github and to Vercel, even if I save the page as template and reimport in another project it work ! BUT it doesn't work when I try to duplicate the project the issue remain no update to github ! maybe this piece of information will help 

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  Mathieu HERVE

  • October 22, 2024 06:59

  Hello Brizy team any update on my issue please tell me more ?

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  KC George

  • October 22, 2024 15:09

  Hi Mathieu,

  We hope to fix this issue by tomorrow

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  Mathieu HERVE

  • October 22, 2024 15:48

  Thx Mr K C George 

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  Mathieu HERVE

  • October 28, 2024 09:23

  Hello Brizy team !

  Any update on my issue please tell me somme good news !

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  Ariel H.

  • November 01, 2024 08:14

  Hi Mathieu,

  Thank you for your patience.

  I've received feedback from our senior support team. Unfortunately, your project is currently too large for this publishing method, causing it to time out and fail due to rate limit errors.

  To address this, you have two options:

  1. Use the Export HTML method instead of server sync - https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML
  2. Alternatively, if you'd like to continue with server sync, try reducing the project size by removing any unused blocks, pages, etc.

  If you have any further questions, please let us know.

  Best regards,  
  Ariel H.

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