I'm exporting/importing from an old host to a new one. I'm getting "Execution stopped. Attempt to save invalid project data."

Sebastian James

• October 06, 2024 19:36

I'm moving from Bluehost to Namecheap's EasyWP. I've exported my WP/Brizy data from the old site and am importing to the new site. When I activate the old or new key I get "Execution stopped. Attempt to save invalid project data." 

HELP!

Sebastian 

 

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  Ariel H.

  • October 07, 2024 08:17

  Hi Sebastian,

  Thank you for the update. We're sorry to hear you're having this issue with Brizy.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/21814365181586
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • October 09, 2024 13:42

  Hi Sebastian,

  Thank you for your cooperation.

  I have now escalated this issue to our senior support team so they can fix it as soon as possible. You should receive a notification from them shortly.

  Best regards,
  Ariel H.

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