Cancel Subscription

Masiar Ighani

• October 06, 2024 13:50

Hey there,

i wanted to cancel my subscription. But its not possible. The red button to continue cancellation doesnt work and it always takes me to the main page where i see my invoices and i see there, that my next payment is due on September 2025. No word, no confirmation that the plan is cancelled.

Can you help?

Thanks,

Masiar

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  Ariel H.

  • October 07, 2024 11:58

  Hi Masiar,

  Thank you for reaching out to us. 

  We are sorry to hear that you have decided to cancel your subscription. I can follow this up for you.

  In the meantime, if it is not too much trouble, could you please spare a few minutes to inform us of the reason behind your decision to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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